BYD 3-ton electric forklift procurement guide, dealer and service channel description

Core confirmation points before procurement

Adaptation scenario verification

Before starting the procurement work, the purchasing user should first check the parameters according to their own operation scenarios, including the daily maximum load load weight, operation channel width, site slope, daily use time, etc., to confirm that the configuration of the 3-ton electric forklift is fully adapted to their own operation needs, to avoid the inconvenience of subsequent use caused by parameter mismatch.

Qualification document verification

During the procurement process, the supplier should be actively required to present the complete compliance qualification documents of the corresponding products to confirm that the products meet the current domestic safety production and environmental protection emission standards, and all the filing information can be checked to ensure the compliance of the procurement behavior.

Regular dealer identification method

official authorization verification

Users can enter the main name of the intended cooperative distributor through the open inquiry channel officially announced by the brand to verify whether the other party has obtained the formal sales authorization of the corresponding product. Without the official authorization, the channel often cannot guarantee the formality of the product source, and it is difficult to fulfill the follow-up supporting service commitments.

Key points of on-site investigation

When conditions permit, it is recommended that the purchaser visit the offline store of the intended dealer to check the store's prototype display scene, inventory reserve, and the configuration status of the supporting service team, and further confirm the formality and service capabilities of the channel.

Supporting service channel description

Pre-sales support service

Regular authorized channels will be staffed with professional pre-sales technicians, who can provide services such as site survey, personalized configuration recommendation, and operation plan planning, providing procurement users with full-dimensional procurement reference.

After-sales operation and maintenance service

The service channels covered by the official will provide on-site inspection, quick response to faults, regular maintenance, direct supply of parts from the original factory, and other supporting services, eliminating users' concerns about operation and maintenance during subsequent use and effectively prolonging the life cycle of the product.